Return Policy
You may request a return within 14 days from the date your order is delivered.
To request a return, contact hello@studionavika.com and provide your order number.
Products may be handled only as reasonably necessary to assess their nature, characteristics and fit.
Returned items should not be worn beyond trying them on, washed, altered or damaged.
Where possible, original tags and accessories should be included.
When using a prepaid return label provided by NAVIKA, the following return shipping contribution will be deducted from your refund: mainland Spain €3.50; Balearic Islands €5.95; European Union €7.95; United Kingdom £7.95; United States $14.95.
Returns from the United Kingdom and the United States are arranged individually according to the available carrier service and customs documentation required.
You may alternatively arrange your own return at your own cost and risk.
Return shipping costs are covered by NAVIKA where a product is defective, damaged, incorrect or where required by applicable law.
Refunds are made using the original payment method.
For returns involving the entire order under the statutory right of withdrawal, standard outbound delivery costs will also be refunded where required by law.
Return address: C. Castilla-la Mancha, 28, 28750 San Agustín del Guadalix, Madrid, Spain. Contact hello@studionavika.com with your order number to receive return instructions.